Join us at DUMPLING CHEF!
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A complete turnkey solution
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Careful and strategic site selection
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Fresh Store Design & Construction
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Simple supply chain and ordering model
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Training and ongoing operational support
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Product development and innovation
Melbourne Central Grand Opening Event!
Celebrate With Us & Win Tasty Rewards!
We’re excited to celebrate the grand opening of our newest Dumpling Chef store! Join us from 11–17 August for a full week of exclusive giveaways, food samplings, and fun challenges.
Opening Week Events & Giveaways:
🥟 11-12 August
Free 8 pieces of Dumplings for the first 50 customers
Follow us and share our post on Instagram to claim.
🥟11-12 August
Free Samplings from 12 pm to 1 pm – try before you buy!
🥟14–15 August
Trivia Challenge
Answer fun questions to win free hot bar items!
🥟11–17 August
Leave a Google Review and get a 30% OFF voucher for your next purchase!
Terms and Conditions:
1. Offers are available only at Melbourne Central Dumpling Chef during the Grand Opening Week (11–17 August 2025).
2. Dumplings giveaway limited to the first 50 customers per day on 11 & 12 August, with required Instagram follow and share.
3. Google Review offer is valid once per customer during the campaign period.
4. Vouchers are not exchangeable for cash and must be used within the validity date.
5. Prizes are not redeemable for cash or other items.
6. Trivia challenge prizes are subject to availability and while stocks last.
7. Dumpling Chef reserves the right to modify or cancel any part of the promotion without prior notice.
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Spend $15 & Get a Free Trolley Coin!
Your Next Shop Just Got Smoother – Limited Time Only!
We’re giving back to our amazing customers! From 28 July to 24 August, when you spend $15 or more in a single transaction at Dumpling Chef, you’ll receive a FREE exclusive Dumpling Chef Trolley Coin – perfect for your next grocery run.
How to Get It:
1. Spend $15 or more at any participating Dumpling Chef store between 28 July and 24 August.
2. Receive 1 Dumpling Chef Trolley Coin instantly with your purchase.
Hurry – available only while stocks last!
Terms and Conditions:
1. Offer available at participating Dumpling Chef stores only.
2. One trolley coin per qualifying transaction (minimum $15 spend).
3. Offer valid for both dine-in and takeaway orders.
4. Available from 28 July to 24 August 2025, or while supplies last.
5. Prizes are not redeemable for cash or other items.
6. Dumpling Chef reserves the right to amend or cancel the promotion at any time without prior notice.
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Win a $200 Coles Gift Card
New App Members Exclusive – Sign Up, Tag & Win Big!
Want to stock up your pantry on us?
Join our Dumpling Chef family this July and you could walk away with a $200 Coles Gift Card.
How to Enter:
1. Register on the Dumpling Chef App between 1 July and 20 July 2025
2. Tag a friend and leave a comment on the official giveaway post on Dumpling Chef's Instagram
Only new app members who complete both steps during the campaign period are eligible.
Tip to increase your chances:
Tag more friends – 1 comment = 1 entry, so the more you tag (in separate comments), the more chances you have to win!
Prize Details:
1. Two winners will each receive a $200 Coles Gift Card
2. Winners will be announced on 21 July 2025 via Dumpling Chef’s official Instagram page
3. If a selected winner is not a verified new app member, they will be disqualified and replaced by someone from the substitute list.
Terms and Conditions:
1. Open to Australian residents aged 18 and over
2. Entry is valid only for new Dumpling Chef App sign-ups between 1 July and 20 July 2025 who also tag a friend and leave
a comment on the giveaway Instagram post.
3. Each unique comment tagging a friend counts as one entry. Multiple entries are allowed, but must be in separate comments.
4. One prize per person
5. Prizes are not redeemable for cash or other items.
6. Dumpling Chef reserves the right to verify participant eligibility and to substitute winners if necessary.
7. This promotion is in no way sponsored, endorsed, or administered by Instagram.
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Dumpling Chef Mother's Day Special💗💗💗 Spend $40+ and Receive a Limited Edition Cup of Love
This Mother's Day, Dumpling Chef is celebrating all the amazing mums who’ve filled our lives with warmth — and dumplings!
Starting May 8, visit any Dumpling Chef store across Australia, spend $40 or more, and receive a limited edition Cup of Love — our exclusive Dumpling Chef thermal cup designed to keep her tea, coffee, or soup perfectly warm. Supplies are limited, so don’t miss out!
🎁 What Makes the Cup of Love Special?
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Built-in Temperature Display: The smart lid lets Mum check the drink’s warmth anytime.
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Stylish Colour Options: Choose between classic Dumpling Chef red or elegant cream white.
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Lightweight and Durable: Perfect for daily use, whether at home or on the go.
The Cup of Love isn’t just cute — it’s practical, heartfelt, and made to deliver everyday moments of comfort. Just like Mum always has.
🗓️ Event Details
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Start Date: May 8, 2025
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Where: All Dumpling Chef stores across Australia
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How to Get It: Spend $40 or more in a single transaction and receive one Cup of Love (while stock lasts)
Why Celebrate Mother's Day at Dumpling Chef?
Dumpling Chef is one of the most beloved Chinese food brands among Australian communities, known for dumplings, aromatic fried rice, comforting noodles, and authentic flavors that taste like home.
This Mother's Day, share a table, share a meal — and share a little more love with something special.
✨ Because when it comes to celebrating Mum, dumplings are just the beginning.
Celebrate the Year of the Snake with us—grab yours today and bring good fortune into 2025!
Event Duration: From 27th January (Monday) to 3rd February (Monday) or until stocks last.
This Lunar New Year, we’re honouring the cherished tradition of giving red envelopes (紅包, hongbao) filled with blessings, luck, and prosperity! ✨Here’s How You Can Join the Celebration:Spend just $10 or more at Dumpling Chef, and receive one of our limited-edition red envelopes, crafted with care and filled with surprises! What’s Inside?Discount vouchers to enjoy your favourite dumplings.A chance to win our grand prize: a 50% off Dumpling Chef voucher! Embrace the joy of the season and let’s welcome the Year of Fortune together. Visit us soon – these delicate red envelopes are available in limited quantities. Don’t miss out!
📍 Visit your nearest Dumpling Chef location
📲 Download the Dumpling Chef app on Google Play or the App Store to order your favorites and stay updated on promotions!
Spend over $20 to get a Dumpling Chef's Limited-Edition 2025 Calendar!
Event Duration: From 18th November (Monday) to 31st December (Tuesday) or until stocks last.
Start your new year with luck and delicious moments! For a limited time, get a beautifully designed 2025 calendar as our gift to you when you spend $20 or more at Dumpling Chef. Each page is filled with inspiring food art and festive themes to keep you motivated all year long!
✨ Offer Details:
Free 2025 Calendar with a $20+ purchase
Available until December 31st or while supplies last
This exclusive calendar makes a perfect keepsake for yourself or a loved one. Hurry—once they’re gone, they’re gone!
📍 Visit your nearest Dumpling Chef location
📲 Download the Dumpling Chef app on Google Play or the App Store to order your favorites and stay updated on promotions!
Celebrate the Year of the Snake with us—grab yours today and bring good fortune into 2025!
OUR Stores
19 Stores
support
Marketing
－Marketing Campaigns
－Store Opening promotions
－On-going Local Store Marketing Support
－Digital and Social Media
Store operations
－Franchisee and Manager Training
－Store Opening Setup and support
－On-going business, operational and compliance assistance
Products and supply
Guaranteed supply of exclusive Dumpling Chef recipe dumplings. Accredited quality suppliers of food, beverage, packaging and sauces
Digital Management
Products from Central kitchen can be traced to the source via our computerised ordering system in real time. TV screens and POS systems are managed from the central office.
Franchise FAQs
How much does it cost to own a dumpling chef franchise?
The cost of opening a new Dumpling Chef store will depend on the location and size of the store. However, a new franchise will typically require an investment of between $250,000 and $600,000.
How do I become a Franchise Owner with Dumpling Chef?
How long does it take to become a Franchisee?
The full process will take a period between 2 months to 6 months depending on the specific circumstances.
Do I need prior retail experience?
Having prior experience in a retail or customer service is always beneficial. We seek individuals who inherently prioritize customer satisfaction and exude energy and passion for the food retail industry. Our training program is designed to equip you with the essential skills needed to proficiently manage a Dumpling Chef franchise.
What is the term of a franchise agreement?
Franchise agreements are a predetermined term, typically 5 years. While renewal options may be offered they are conditional.
Are there any restrictions on how I can operate my franchise?
Franchise agreements always include guidelines on operations, marketing, and other aspects. Franchisees must adhere to these standards to maintain consistency across the brand.
