Join us at DUMPLING CHEF!
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A complete turnkey solution
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Careful and strategic site selection
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Fresh Store Design & Construction
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Simple supply chain and ordering model
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Training and ongoing operational support
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Product development and innovation
Dumpling Chef Forest Hill: Grand Opening Week! (Coming Soon)
Celebrate With Us & Enjoy Dumplings and Authentic Chinese Cuisine!
We’re excited to celebrate the grand opening of our newest Dumpling Chef store! Join us at the end of September for a full week of exclusive giveaways, food samplings, and appealing promotions!
Opening Week Events & Giveaways: 
Free Samplings from 11:00 am to 1 pm – try before you buy!
Enjoy a 30% discount on our hot bar items!
Leave a Google Review and get a 30% OFF voucher for your next purchase!
Terms and Conditions:
1. Offers are available only at Forest Hill Dumpling Chef during the Grand Opening Month (September 2025).
2. Google Review offer is valid once per customer during the campaign period.
3. Vouchers are not exchangeable for cash and must be used within the validity date.
4. Prizes are not redeemable for cash or other items.
5. Dumpling Chef reserves the right to modify or cancel any part of the promotion without prior notice.
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Dumpling Chef Karingal Hub: Grand Opening Week! (Coming Soon)
Celebrate With Us & Enjoy Dumplings and Authentic Chinese Cuisine!
We’re excited to celebrate the grand opening of our newest Dumpling Chef store! Join us at the end of September for a full week of exclusive giveaways, food samplings, and appealing promotions!
Opening Week Events & Giveaways: Free Samplings from 11:00 am to 1 pm – try before you buy!
Enjoy a 30% discount on our hot bar items!
Leave a Google Review and get a 30% OFF voucher for your next purchase!
Terms and Conditions:
1. Offers are available only at Karingal Hub Dumpling Chef during the Grand Opening Month (September 2025).
2. Google Review offer is valid once per customer during the campaign period.
3. Vouchers are not exchangeable for cash and must be used within the validity date.
4. Prizes are not redeemable for cash or other items.
5. Dumpling Chef reserves the right to modify or cancel any part of the promotion without prior notice.
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Dumpling Chef Sunshine Marketplace: Grand Opening Week!
Celebrate With Us & Enjoy Dumplings and Authentic Chinese Cuisine!
We’re excited to celebrate the grand opening of our newest Dumpling Chef store! Join us from 4-19 September for a full week of exclusive giveaways, food samplings, and appealing promotions!
Opening Week Events & Giveaways:
🥟 4-5 September
Free Samplings from 10:30 am to 1 pm – try before you buy!
🥟4-19 September
30% discount for our hot bar items!
🥟4-30 September
Leave a Google Review and get a 30% OFF voucher for your next purchase!
Terms and Conditions:
1. Offers are available only at Sunshine Marketplace Dumpling Chef during the Grand Opening Month (4-19 September 2025).
2. Google Review offer is valid once per customer during the campaign period.
3. Vouchers are not exchangeable for cash and must be used within the validity date.
4. Prizes are not redeemable for cash or other items.
5. Dumpling Chef reserves the right to modify or cancel any part of the promotion without prior notice.
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Dumpling Chef x Pepsi Giveaway: Win Big This September!
Enjoy Your Meal, Unlock a Prize – Only on the App!
Get ready for an exciting reward just for ordering your favourite combo! This September, Dumpling Chef has teamed up with Pepsi to bring you a deliciously fun giveaway. When you order our exclusive Pepsi Prize Combo through the Dumpling Chef App, you’ll automatically go in the draw to win some amazing prizes — including a Pepsi Mini Fridge and more!
How to Enter:
From 1–30 September 2025, order our Pepsi Prize Combo (a rice dish + 600ml Pepsi) via the Dumpling Chef App.
Each combo = 1 entry into the giveaway.
The more you order, the higher your chances of winning!
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Prize Pool Highlights:
Winners will be announced on 1 October 2025 via Dumpling Chef’s social media.
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First Prize (4 winners): 1 x Pepsi Mini Fridge -
Second Prize (2 winners): 1 x Dumpling Chef Party Platter -
Third Prize (50 winners): 2 x Pepsi Hats -
Fourth Prize (50 winners): 2 x Pepsi Notepads
Hidden Bonus for In-store Winners:
If you're a Third or Fourth Prize winner, pick up your prize in-store and receive a FREE 600ml Pepsi when you spend $10.
It’s a small treat for coming back to enjoy another meal with us.
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Terms and Conditions:
1. Campaign Period
This promotion runs from 12:00am on 1 September 2025 to 11:59pm on 30 September 2025 (AEST). Entries outside this period will not be counted.
2. Eligibility
-Open to residents of Australia aged 18 years or older at the time of entry.
-Participants must use the Dumpling Chef App to make qualifying purchases.
3. Prizes
Total of 106 prizes will be awarded:
| Prize Level | Number of Winners | Prize Description |
|---|---|---|
| First Prize | 4 winners | Pepsi Mini Fridge |
| Second Prize | 2 winners | Dumpling Chef Party Platter Voucher |
| Third Prize | 50 winners | 2 x Pepsi Branded Hats |
| Fourth Prize | 50 winners | 2 x Pepsi Notepads |
4. Prize Collection & Delivery
-First and Second Prize winners will be contacted to arrange delivery or pickup.
-Third and Fourth Prize winners are encouraged to collect their prizes in-store. Dumpling Chef also offers the option to post the prizes; however, winners who choose postage will be responsible for covering the postage fee.
-All prizes must be claimed by 31 October 2025. Unclaimed prizes may be forfeited or redrawn at Dumpling Chef's discretion.
5. Other Conditions
-Prizes are non-exchangeable and non-transferable. No cash alternatives are available.
-Dumpling Chef reserves the right to substitute any prize with a product of equal or greater value if necessary.
-By entering, participants consent to their name being used for promotional purposes (e.g. social media winner announcement).
-Dumpling Chef is not responsible for late, lost, misdirected, or incomplete entries.
6. Privacy
All personal information collected will be handled in accordance with the Dumpling Chef Privacy Policy and used only for the purposes of administering this promotion and contacting winners.
7. Disqualification
Dumpling Chef reserves the right to disqualify any entry that is misleading, fraudulent, or in breach of these terms.
For questions regarding this giveaway, please contact marketing@dumplingchef.com.au.
Thank you for participating — and good luck!
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Dumpling Chef The Glen: Grand Opening Week!
Celebrate With Us & Win Tasty Rewards!
We’re excited to celebrate the grand opening of our newest Dumpling Chef store! Join us from 20-27 August for a full week of exclusive giveaways, food samplings, and appealing promotions!
Opening Week Events & Giveaways:
🥟 21-22 August
Free 8 pieces of Dumplings for the first 50 customers
Follow us and share our post on Instagram to claim.
🥟20-21 August
Free Samplings from 1 pm to 2 pm – try before you buy!
🥟20-27 August
30% discount for our hot bar items!
🥟20-31 August
Leave a Google Review and get a 30% OFF voucher for your next purchase!
Terms and Conditions:
1. Offers are available only at The Glen Dumpling Chef during the Grand Opening Week (20-27 August 2025).
2. Dumplings giveaway limited to the first 50 customers per day on 21 & 22 August, with required Instagram follow and share.
3. Google Review offer is valid once per customer during the campaign period.
4. Vouchers are not exchangeable for cash and must be used within the validity date.
5. Prizes are not redeemable for cash or other items.
6. Dumpling Chef reserves the right to modify or cancel any part of the promotion without prior notice.
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Melbourne Central Grand Opening Event!
Celebrate With Us & Win Tasty Rewards!
We’re excited to celebrate the grand opening of our newest Dumpling Chef store! Join us from 11–17 August for a full week of exclusive giveaways, food samplings, and fun challenges.
Opening Week Events & Giveaways:
🥟 11-12 August
Free 8 pieces of Dumplings for the first 50 customers
Follow us and share our post on Instagram to claim.
🥟11-12 August
Free Samplings from 12 pm to 1 pm – try before you buy!
🥟14–15 August
Trivia Challenge
Answer fun questions to win free hot bar items!
🥟11–17 August
Leave a Google Review and get a 30% OFF voucher for your next purchase!
Terms and Conditions:
1. Offers are available only at Melbourne Central Dumpling Chef during the Grand Opening Week (11–17 August 2025).
2. Dumplings giveaway limited to the first 50 customers per day on 11 & 12 August, with required Instagram follow and share.
3. Google Review offer is valid once per customer during the campaign period.
4. Vouchers are not exchangeable for cash and must be used within the validity date.
5. Prizes are not redeemable for cash or other items.
6. Trivia challenge prizes are subject to availability and while stocks last.
7. Dumpling Chef reserves the right to modify or cancel any part of the promotion without prior notice.
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OUR Stores
19 Stores
support
Marketing
－Marketing Campaigns
－Store Opening promotions
－On-going Local Store Marketing Support
－Digital and Social Media
Store operations
－Franchisee and Manager Training
－Store Opening Setup and support
－On-going business, operational and compliance assistance
Products and supply
Guaranteed supply of exclusive Dumpling Chef recipe dumplings. Accredited quality suppliers of food, beverage, packaging and sauces
Digital Management
Products from Central kitchen can be traced to the source via our computerised ordering system in real time. TV screens and POS systems are managed from the central office.
Franchise FAQs
How much does it cost to own a dumpling chef franchise?
The cost of opening a new Dumpling Chef store will depend on the location and size of the store. However, a new franchise will typically require an investment of between $250,000 and $600,000.
How do I become a Franchise Owner with Dumpling Chef?
How long does it take to become a Franchisee?
The full process will take a period between 2 months to 6 months depending on the specific circumstances.
Do I need prior retail experience?
Having prior experience in a retail or customer service is always beneficial. We seek individuals who inherently prioritize customer satisfaction and exude energy and passion for the food retail industry. Our training program is designed to equip you with the essential skills needed to proficiently manage a Dumpling Chef franchise.
What is the term of a franchise agreement?
Franchise agreements are a predetermined term, typically 5 years. While renewal options may be offered they are conditional.
Are there any restrictions on how I can operate my franchise?
Franchise agreements always include guidelines on operations, marketing, and other aspects. Franchisees must adhere to these standards to maintain consistency across the brand.
